Shop This and That Boutique Reviews

Customers praise the quality and softness of clothing items, especially shirts and sweaters, often mentioning positive compliments received while wearing them.

The boutique offers unique, one-of-a-kind items and custom orders that satisfy buyers.

The mystery bag subscription is well-liked by some customers, with prompt customer service resolving shipping issues.

The site provides free shipping on all orders and offers payment plans for convenience.

Some customers express a willingness to shop again and recommend the boutique to others.

Access to stylish, comfortable clothing that receives many compliments.

Reliable and prompt customer support that resolves issues quickly.

Affordable prices with good value for quality.

Enjoyment of exclusive, limited-edition items and seasonal sales.

Supporting a small, family-owned business with a personal touch.

Easy and enjoyable shopping experience with a trustworthy boutique feel.

The boutique has a low overall customer rating (2.4 stars from 13 reviews), indicating general dissatisfaction.

Several customers report significant shipping delays (over 17 days) and lack of shipping confirmations.

There are complaints about poor customer service, including refusal to issue refunds and only offering store credit.

Some orders have been shipped to wrong addresses, causing customers to file chargebacks to recover money.

Issues with broken items (e.g., earrings) have been reported.

Customers describe the ordering process as a headache, with some items only shipping after refund requests or cancellations being denied.